DELIVERY INFORMATION

Welcome to The International House of Caviar Ltd., where exceptional service and premium quality offerings are our hallmarks. Should you have any inquiries or require assistance, please do not hesitate to reach out to us via email. Our dedicated team is committed to providing prompt responses, ensuring that all your questions are addressed within an astounding 15 minutes during our extended service hours of 10 am – 10 pm, Vancouver time.

Experience the epitome of efficiency and reliability as we ship all orders using FedEx’s esteemed overnight service. With our guaranteed one-day delivery to most major cities across Canada, you can rest assured that your cherished products will reach you swiftly.

To avail of our next day delivery, kindly place your orders before 12 p.m. Pacific Standard Time. Emphasizing punctuality, all deliveries are scheduled to arrive by 5 p.m. local time, ensuring your convenience.

For your ease of reference, some major locations that qualify for next day delivery include but are not limited to:

British Columbia: Vancouver and the Lower Mainland.
Alberta: Calgary, Edmonton.
Saskatchewan: Saskatoon, Regina, Prince Albert, Moose Jaw.
Manitoba: Winnipeg and surrounding area.
Ontario: Toronto, Brampton, Hamilton, London.
Quebec: Quebec, Montreal.

We strive to deliver unparalleled service at a flat rate shipping fee of $35.00 throughout Canada.

Rest easy knowing your order will be skillfully handled by FedEx’s trusted and reliable services, guaranteeing timely delivery on your preferred date. Upon shipment, we will provide you with a tracking number, delivered to your inbox before 5 p.m. on the day of shipment.

Please note that our perishable products are handled with utmost care, ensuring their freshness. We use long-lasting ice packs and thermal-guard sleeves (for smaller/individual orders) or cold-guard Styrofoam containers, assuring the integrity of your prized products during transit. Quality is of paramount importance to us, and we spare no effort in safeguarding your delight.

Additionally, we aim to accommodate your schedule as best as possible. As per FedEx’s delivery policies, we ship products on Mondays, Tuesdays, Wednesdays, and Thursdays, with no weekend deliveries, except for special Saturday deliveries to select areas. To explore the availability of Saturday delivery to your location, please reach out to us.

Should you need to step out on the day of delivery, a simple note left at your door for the FedEx courier with the instructions “Please leave the package at the doors” will ensure your order is not returned to the depot.

Savor the exquisite flavors of our caviar selection, including Herring Caviar, Salmon Caviar, Trout Caviar, Sevruga Sturgeon Caviar, Osetra Sturgeon Caviar, and Beluga Sturgeon Caviar. We take immense pride in curating these indulgent delicacies for your culinary pleasure.

As you embark on this journey with The International House of Caviar, we invite you to immerse yourself in a world of taste and refinement. Your satisfaction is our utmost priority, and we look forward to exceeding your expectations.