Delivery Information
At The International House of Caviar, we take pride in delivering exceptional service and the finest quality products. Whether you have a question or require assistance, our dedicated team is always ready to help. Simply reach out to us by email, and you can expect a response within just 30 minutes during our extended service hours from 10 a.m. to 10 p.m. (Vancouver time).
Fast & Reliable Delivery
Your order is handled with the utmost care and urgency. We ship exclusively through FedEx Overnight Priority Service, ensuring next-day delivery to most major Canadian cities.
Order Cut-Off: Place your order before 12 p.m. PST to qualify for next-day delivery.
Delivery Time: All shipments are scheduled to arrive by 5 p.m. local time for your convenience.
Flat Rate: We offer reliable, Canada-wide shipping at a simple flat fee of $35.00.
Major cities eligible for next-day delivery include (but are not limited to):
British Columbia: Vancouver, Lower Mainland
Alberta: Calgary, Edmonton & surrounding area
Saskatchewan: Saskatoon, Regina, Prince Albert, Moose Jaw & surrounding area
Manitoba: Winnipeg & surrounding area
Ontario: Toronto, Ottawa, Brampton, Hamilton, London & surrounding area
Quebec: Montreal, Quebec City & surrounding area
Packaging with Care
Because our products are perishable, we go above and beyond to safeguard their freshness. Each order is packed with long-lasting ice packs and secured in thermal sleeves or cold-guard Styrofoam containers, ensuring your caviar arrives in perfect condition.
Shipping Schedule
To maintain optimal freshness, shipments are dispatched on Mondays, Tuesdays, Wednesdays, and Thursdays.
Weekend Deliveries: Not available, except for special Saturday deliveries in select areas. Please contact us to confirm availability.
If You’re Away: Simply leave a note at your door for the FedEx courier with the instruction “Please leave the package at the door” to avoid a return to the depot.
A Promise of Excellence
From inquiry to delivery, our mission is simple: to provide a seamless, efficient, and luxurious experience. When you choose The International House of Caviar, you choose a partner who values your time, your trust, and your taste for the extraordinary.
We look forward to serving you and exceeding your expectations.